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Introduction

Welcome to South Palm Dental (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and communication methods, including SMS and remarketing activities. By accessing or using our services, you agree to be bound by these Terms.

1. Services

South Palm Dental provides dental services and related information. Our services include consultations, treatments, and other dental care services. All services are subject to availability and are provided according to the highest professional standards.

2. Appointments and Consultations

2.1 Booking: Appointments can be booked through our website, via phone, or in person.

2.2 Cancellation: We require at least 24 hours’ notice for any appointment cancellations or rescheduling.

2.3 Fees: Service fees are provided upfront, and payment is due at the time of service unless other arrangements have been made.

3. A2P Compliance

3.1 Application-to-Person (A2P) Messaging: Our SMS communication is compliant with A2P regulations. By providing your phone number, you consent to receive SMS communications from us, including appointment reminders, updates, and promotional offers.

3.2 Opt-In/Opt-Out: You must opt-in to receive SMS messages. You can opt-out at any time by replying “STOP” to any SMS message from us. After opting out, you will no longer receive SMS messages, except for messages related to your appointments or critical service updates.

3.3 Data Privacy: Your phone number and personal information are used solely for communication purposes and are protected under our Privacy Policy.

4. SMS Communication

4.1 Consent: By providing your phone number, you consent to receive SMS messages from South Palm Dental. This includes appointment reminders, confirmations, and other relevant information.

4.2 Message Frequency: The number of messages you receive will depend on your interaction with our services and any ongoing promotions.

4.3 Charges: Message and data rates may apply depending on your mobile carrier and plan.

5. Remarketing

5.1 Data Collection: We may collect data about your visits to our website and interactions with our services for remarketing purposes. This may include information about the pages you visit and the actions you take.

5.2 Use of Cookies: We use cookies and similar technologies to collect this data. You can manage your cookie preferences through your browser settings.

5.3 Third-Party Services: We may use third-party services, such as Google Ads and Facebook Ads, to display ads to you based on your previous interactions with our services.

5.4 Opt-Out: You can opt-out of remarketing by adjusting your ad settings on Google and Facebook or by using a third-party opt-out tool.

6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of South Palm Dental or its content suppliers and is protected by intellectual property laws.

8. Limitation of Liability

South Palm Dental is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the services provided.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the state in which South Palm Dental operates.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at: South Palm Dental [Your Address] Phone: [Your Phone Number] Email: [Your Email Address]

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing South Palm Dental for your dental care need